Same.Turner
January 29, 2023
"Awesome quality jeans and sweatshirt"
These jeans and sweatshirt are crafted really well, plus I got a hat too. The staff here are super friendly and know their stuff, all in a fantastic store.
BrandonDouglas
January 18, 2023
"Awesome item, fantastic support"
The team was incredibly friendly and well-informed, guiding me through not only the item but also the history and the effort behind it. I'm really digging the jeans I bought, bringing a slice of London back to Tokyo.
damianrychl3wski
January 16, 2023
"Super friendly team - tailored fitting..."
The team was super friendly - they offered personalized fittings and great suggestions.
orangewolf656
January 14, 2023
"Cleaning Supplies Delivery Experience"
The cleaning supplies I ordered showed up in top-notch packaging. DPD's collection and delivery were quick and smooth.
Lucy.Wright
January 08, 2023
"Awesome Customer Support"
Fantastic service! The staff is really attentive, straightforward, and knows their stuff.
"Awesome jeans and fantastic support!"
The customer support was top-notch, and the jeans are just perfect. They got them shortened and hemmed faster than I could grab a cup of coffee nearby...
Norman.Bell
January 05, 2023
"Thrilled with my buy"
I’m really thrilled with my buy - and the person I got it for was too! The customer service was super helpful in making sure the correct size arrived.
biggorilla943
January 04, 2023
"Super nice employees"
The staff were super nice; they walked me through the various denim choices and shared their insights on how different styles fit and how the fabric would play into that. They helped me pick the best option, and then they were quick to hem them up. It's a pricey item, but it's really well crafted and comes with a lifetime repair guarantee.
Rhonda.Dixon
January 04, 2023
"Awesome item from a fantastic crew"
The BLA team's reply was fast and straight to the point. The item I got was top-notch, and it fit just right.
yellowladybug979
January 02, 2023
"Great staff and eco-friendly vibes!"
The team is super friendly and really knows their stuff, plus the eco credentials of Blackhorse Lane Ateliers are top-notch!
Kasihallo
December 31, 2022
"Friendly and Helpful Staff"
The team was super nice and really helpful, the shop looks amazing and the items were top-notch!
Annetteanderson
December 14, 2022
"Caution - tough to send back from the US if the size is off"
I accidentally got the wrong size of jeans. Returning them isn't feasible. Now I've got a $400 pair of jeans that don't fit me, and I have no intention of wearing them. Not ideal.
JeanneBerry
December 10, 2022
"Always top-notch!"
This is my third pair of jeans from this brand. The quality and service are spot on, just like before. I really dig their values and will definitely return soon!
"Staff Suggestions Could Use Improvement"
I picked up the jeans on June 28th. It was my first experience with selvedge denim. The employee suggested the correct waist size for summer wear. But come winter, it gets way too snug since I have to layer up, and the base layer's hem gets stuffed into the pants. They didn’t really think about how it would fit throughout the year for folks. Now, after nearly six months of wearing them, I’m seriously considering getting a larger size.
SallyPearson
December 07, 2022
"Awesome sales crew for the product..."
Fantastic sales crew when it comes to the materials, design, and production of the product. The speed of alterations is just incredible. Looking forward to coming back every year!!!